Privacy policy.
What I collect, why I collect it and how I look after it. Short version: I only use your details to plan and deliver your wedding, and I never sell them to anyone.
Who I am
Captured by Chris is run by Chris Bratton, a wedding photographer and videographer based in Gloucestershire, UK. I'm the person responsible for your personal data (the “data controller”).
Questions about your data? Email chris@capturedbychris.co.uk.
What I collect
- Enquiry details: your names, email, phone number, wedding date, venue and anything you tell me in the form.
- Booking details: addresses, your accepted quote, contract and payment records.
- Wedding day info: timings, key people, suppliers and any notes you share so I can plan the day.
- Photos and film: the images and footage I take at your wedding or shoot, including your guests.
- Website data: basic technical data such as your browser, device and pages visited, collected through cookies.
Why I use it
- To reply to your enquiry and send you a quote (taking steps before a contract).
- To deliver the photography and film you've booked (performing our contract).
- To keep financial records for tax purposes (legal obligation).
- To show my work on my website and social media (legitimate interests, or your consent where needed). Just tell me if you'd rather I didn't share your images and I won't.
- To understand how people use my website so I can improve it (legitimate interests).
I don't sell your data, and I don't send marketing newsletters without your permission.
Who I share it with
Only the trusted services I need to run the business, and only what they need:
- My website platform (Squarespace)
- My booking and client management system (Studio Ninja), which handles enquiries, contracts and invoices
- My online gallery and file delivery provider
- Payment providers and my bank
- My accountant, for tax records
- A second photographer, if you've booked one, for the day itself
Some of these services may store data outside the UK. Where they do, they use approved safeguards to protect it.
How long I keep it
- Enquiries that don't book: deleted within 12 months.
- Booking and financial records: kept for 6 years, as required by HMRC.
- Your photos and film: I keep backups of your gallery for at least 12 months after delivery, so make sure you download and back up your own copies.
Your rights
Under UK data protection law you can ask me to:
- see the personal data I hold about you
- correct anything that's wrong
- delete your data, where I'm not legally required to keep it
- stop or limit how I use it, including taking your images off my website or socials
- send your data to you or someone else in a usable format
Just email me. I'll respond within one month, and there's no charge.
Cookies
My website uses cookies to make it work properly and to see which pages people find useful. You can choose which cookies you accept through the cookie banner, or block them in your browser settings.
Complaints
If you're unhappy with how I've handled your data, please talk to me first and I'll put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Changes
I may update this policy from time to time. The latest version will always be on this page.
Last updated: October 2026.
Photography Terms & Conditions
Please see below for full terms and conditions relating to portrait photography services.
In the following terms and conditions “the Photographer” shall mean Chris Clark trading as ‘Captured By Chris - Photography’. “The Client” shall be those persons responsible for booking the photography services. It is agreed that the following terms set out the total agreement made between the parties and that no variation or modification of these terms shall be effective unless agreed by both parties in writing.
Booking & Cancellation
Photography sessions, or any fixed cost discount packages that include additional products are payable at the time of booking. A booking is considered firm as from the date of payment. Accordingly the Photographer will, at his discretion, accept cancellations and issue a refund depending on the amount of notice received prior to the agreed shoot date excluding the deposit: More than 12 months 75% refund, 9 months 50% refund, Cancellations with less than 3 months notice will not receive a refund.
Gift Vouchers are valid for 12 months from the date of purchase and are non-refundable.
Copyright
The copyright of photographs remains with the Photographer. The Photographer grants the Client permission to make copies of the images under the following conditions. The images taken by the Photographer are for personal use by the Clients and their friends and relatives. Sale, Publication, Entry to awards or any Commercial use of the photographs is not allowed without prior written permission from the Photographer. The Client hereby allows the photographer to display any photograph covered by this contract and to generally promote the business in advertising, brochures, magazine articles, websites, social media, sample albums etc.
Images
The Photographer will be responsible for creative choices in terms of the images captured during the shoot, but will take into account the Client’s reasonable instructions in respect of the shoot brief. Following completion of the shoot the Photographer will deliver images sized for social media to the Client via a secure online gallery as soon as reasonably practical, but cannot guarantee urgent turnaround. Unless expressly agreed in writing the Client shall not be entitled to reject images on the basis of style or composition.
Additional Expenses
No travel expenses are charged for shoots up to a 50 mile round trip from the Photographer’s location at GL3 4BQ. Additional mileage will be charged to the Client at 45p per mile. If the portrait session is taking place on location, any entrance fees, parking fees or related expenses will be payable by the Client.
Portrait sessions include digital delivery of the best images from the shoot at a size appropriate for sharing on social media. Following the shoot, if the Client wishes to purchase full resolution digital files, prints or wall art these can be arranged at additional cost. Additional products will be arranged on receipt of full payment and delivered directly to the Client.
Please note that there will be a charge for delivery of physical products, including those redeemed as part of a gift voucher package.
Payment
Portrait photography sessions, gift vouchers and fixed cost discount packages are payable at the time of booking. Should the Client later order any additional printed products or digital files these will be payable at the time of order. All major cards are accepted.
Retouching
All images will be adjusted for exposure, brightness, contrast, sharpness, etc. The Photographer’s judgement regarding these corrections and the number of images put forward to the Client shall be deemed correct. Retouching, digital manipulation etc is available to the Client as an option at extra cost.
Confidentiality
The Photographer will keep confidential and will not disclose to any third parties or make use of material or information communicated to him in confidence for the purposes of the photography except where reasonably necessary to enable the Photographer to carry out his obligations in relation to the commission. Any information or data is kept in accordance with data protection principles set out in the Data Protection Act available on the ICO (Information Commissioner’s) website.
Liability
The Photographer will take all reasonable steps to ensure equipment is in good working order, backup equipment is available where appropriate and that images are backed up in a responsible manner. In the unlikely event of a total photographic failure or cancellation of this contract by either party or in any other circumstance the liability of one party to the other shall be limited to the total value of the contract. Neither party shall be liable for indirect or consequential loss.